Website Migration
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Q: Why should I move my web site? What does website migration involve?
A: The website migration service provided by Server Pavilion is absolutely free and involves moving all your files, databases and emails from your current provider to your brand–new web hosting account with us. We’ll also edit all the settings necessary for your web sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of moving just about any site. With years of experience behind their backs, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom web app with lots of custom libraries is as elementary as transferring a plain WordPress–based weblog.
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Q: Web site migration seems like lots of work. How long is it going to take?
A: There are many variables to consider – the overall number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Still, we do our best to accomplish all website migrations in a 48–hour time period. Less sizeable sites are migrated faster – usually in less than 24 hours.
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Q: Do you need anything from me before you start transferring my site?
A: Yes. We’ll require the name of the web site that you’d like us to migrate. We’ll also require a way to log into your present hosting account so that we can get the files associated with your website.
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Q: My present hosting account has delicate info inside. How can I trust you?
A: Customer privacy is truly one of our principal responsibilities – that’s why, both our payment transaction page and our CP login page are protected with enterprise–class SSLs. We employ security measures, which include, but are not limited to: physical, electronic and managerial procedures to secure the details that we collect on the web. And we also have a very detailed and strict Privacy Policy, which outlines the types of information that we collect.
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Q: Will my site be offline during the transfer?
A: Nah. Your site will remain visible online during the transfer. As soon as everything is done on our end, we’ll tell you so that you can preview it and check for problems. If everything is OK, all you will have to do is edit your domain’s DNS resource records.
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Q: Will my present hosting provider need to provide any info/assistance?
A: While we transfer your website content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
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Q: Which hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform on condition that we can get access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.